We are continuing with careful operation and have a well-established cleaning protocol between each step of the repair process.
Vehicle Pickup and Delivery
With the requirement of distancing we are no longer able to offer rides to customers for vehicle drop off but we are able to offer vehicle pick up. One of our front line staff will come to your home or office to pick up the vehicle; wipe the touch points clean before getting in and take to back to our shop. After the repair is done we will return it in the same way, fully clean and wiped down.
Repair authorizations and pick up sign offs can be done by phone and email.
Our office door is locked to manage access but we are here and will be able to start the drop off or estimate process by coming out to you in your car as a first step.
While car repairs may not be immediately top of mind, we know mobility is important, and we will continue to provide a safe experience for our customers and community.
The Tsawwassen Collision Team