Good customer service is for us the most enjoyable part of business. Car repairs will not be the first choice of most people on where to spend their time and money and if we can make the process easier with a ride home or by picking up a car we will do it without hesitation.
We often take in cars as people are leaving to be away for days or weeks and we will deliver them back to their home after repair, ready to be used on their return.
Our opening and closing hours are flexible and we can often wait for someone who will not be getting back to Tsawwassen until close to even after 6:00pm. We can take in cars as early as 7:30am to allow the car owner to get on the road as early as possible.
With a fleet of nine Tsawwassen Collision owned cars and three Enterprise rental cars on site, we are able to accommodate courtesy car requirements efficiently.
Enterprise will supply larger vehicles or trucks as needed, with the vehicle dropped off at our shop. For our customers, the rental vehicle becomes part of the one-stop shop service that we strive to provide.
There are slightly different service car procedures with each of the insurance companies and we know how to work with all of them to ensure that your car requirements are met.